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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What happens if I exceed the distance in the plan I have chosen?

If you exceed the distance you’ve been given, don’t worry. An extra 500km is given to you before the end of your policy.

If you have exceeded both your allocated distance and the additional 500km, your vehicle will no longer be covered for any loss, damage or other optional benefits. However, third-party cover remains unaffected.

You should top-up your plan before you exceed your limit. This will ensure you and your vehicle are fully protected on the road. 

Recent FAQ

What if I cannot afford to pay the excess?

If you are unable to pay the excess, your insurer may refuse your claim or...

When will I receive my rewards?

You will be sent your reward by email 1 day after a successful referral. If their policy’s effective date starts later than...

If I am a safe/good driver without any traffic summons and reported accidents, will my premium be lowered?

Yes. Driving behaviour and driving experience is considered in risk...