Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Is PrOmilej for e-hailing?

No, PrOmilej is for private cars only.  

Recent FAQ

Motor Claims – Theft

In the event of a theft, how long do I have to wait for my claim?

A theft claim may take around 6 or more months to process depending on the complexity of the investigation...

What services do Total Assist offer?

Total Assist will immediately connect you with a road assistance provider appointed by your insurer...

What is Public Liability Insurance?

Our Public Liability Insurance pays against the compensation and legal costs which you...