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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Do I need to inform you, P&O Insurance, if my child is a learner driver and drives a car insured with you?

No, you do not. Learner drivers are automatically covered provided the instructing driver meets your policy criteria.   

Recent FAQ

Motor Claims – General

Will I lose my NCD if I make a claim?

If you are making a No-Fault Own Damage claim, you will not lose your NCD entitlement...

Motor Claims – Own Damage (OD)

What should I do if I am involved in an accident?

Stay calm and lodge a police report within 24 hours, as is required by law. Then, you may call our hotline (1-800-88-2121) for further...

Am I still entitled to the reward if my friends and family buy products through your counter directly?

No. You can only receive your reward if your friends and family purchase a Pacific & Orient Insurance Motor product...

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