Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What services do Total Assist offer?

Total Assist will:

Immediately connect you with a road assistance provider appointed by your insurer.
Guide you in obtaining towing services as well as basic roadside assistance from approved workshops.
Provide information and answers to common questions you may have when making a claim.

Recent FAQ

What is Professional Indemnity Insurance?

Our Professional Indemnity Insurance covers any breach of professional responsibility such as negligence error or omission when providing a professional service...

Motorcyclists have the highest casualty rates in Malaysia, how will Motor Premiums Liberalisation affect them?

Premiums will be impacted by the claims history and driving habits of the insured. However...

What will happen to funds that cannot be credited into my account?

If funds cannot be credited into your bank account due to an error in the information you have provided...