Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What services do Total Assist offer?

Total Assist will:

Immediately connect you with a road assistance provider appointed by your insurer.
Guide you in obtaining towing services as well as basic roadside assistance from approved workshops.
Provide information and answers to common questions you may have when making a claim.

If any claim is made (with exception to a Windscreen and No Fault Own Damage claim) on your motor...

Yes, we provide the following extra coverage...

If you exceed the distance you’ve been given, don’t worry. An extra 500km...