Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I change my chosen mileage cover range?

Once cover has started, you can top up to the next level of mileage available or to Full Mileage Cover by paying an additional premium. A maximum of 2 Top Up’s are allowed. If you top up for the second time, you can only top up to Full Mileage Cover.

No downgrade of the plan is allowed.

Recent FAQ

Why should I choose to receive my payments through e-Payment?

It is simply much faster and entirely hassle-free! Payments to Maybank account holders happen on the same or following day...

Can I still get the reward if I make my purchase through your call center or front counter?

YES, you will receive the reward if you purchase directly online from our website or through our call center and front counter ...

Motor Claims – General

What is a No Claim Discount (NCD)?

A NCD is a reward scheme for policyholders who do not make any claims over the duration of the policy for the year...