Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What kind of engine breakdown is not covered under motorcycle towing services or minor roadside repair?

"Engine breakdown" means seizure of engine due to mechanical issues in the internal engine parts. Flat tires, chain break, faulty spark plugs or out of petrol are not included under this definition and will not be covered for motorcycle towing services or minor roadside repair.

Recent FAQ

Motor Claims – General

What is an Insurance Premium?

An Insurance premium is the amount you pay for an insurance policy...

How can I purchase PrOmilej?

You can purchase the PrOmilej by using our mobile application...

Can I cancel my PrOtravel Annual Trip policy?

You can cancel your annual policy by giving us written notice...