Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What kind of engine breakdown is not covered under motorcycle towing services or minor roadside repair?

"Engine breakdown" means seizure of engine due to mechanical issues in the internal engine parts. Flat tires, chain break, faulty spark plugs or out of petrol are not included under this definition and will not be covered for motorcycle towing services or minor roadside repair.

Recent FAQ

How do I join PrOrewards?

All you have to do is own a Pacific & Orient Insurance Motor product and...

Motor Claims – Own Damage (OD)

What are the advantages of taking my car to a panel workshop?

If you select a workshop from our panel list, you’ll get better quality control on repairs and...

Can I top-up the plan after exceeding my mileage plan limits?

Yes, you can. However, you should try to ensure you top up prior to exceeding the limits...