Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I call Total Assist if I have a problem with my car such as a flat tyre or dead battery?

Yes, just select the 9th option (Towing, Breakdown or Accident Total Assist) when you give us a call.

Our hotline (1800-88-2121) for Total Assist is available 24/7...

If you make an Own Damage claim, Windscreen claim, Theft claim or a third party has made a claim against your policy...

No, you do not. Learner drivers are automatically covered provided the instructing...