Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I call Total Assist if I have a problem with my car such as a flat tyre or dead battery?

Yes, just select the 9th option (Towing, Breakdown or Accident Total Assist) when you give us a call.

Recent FAQ

What is Credit Shortfall?

Credit Shortfall, also known as Gap Cover, is a stand-alone insurance policy that covers the difference...

How do I submit my odometer reading if I make my purchase via the call centre?

To submit a reading via our mobile app...

What are the benefits of the Liberalisation of the Motor Tariff?

Some benefits include...