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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I call Total Assist if I have a problem with my car such as a flat tyre or dead battery?

Yes, just select the 9th option (Towing, Breakdown or Accident Total Assist) when you give us a call.

Recent FAQ

What is Grace Mileage?

Additional 500km is provided to you if you exceed your allocated mileage before the end of your policy period...

Do I still get my NCD (No Claims Discount) with PrOmilej?

Yes, you do...

Motor Claims – General

What are the claim options available in the motor policy?

  • Own Damage Claim
  • Own Damage Not at Fault (OD-KFK Claim)
  • Windscreen Claim
  • Theft Claim
  • Third Party Property Damage Claim
  • Third Party Bodily...
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