Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I redeem my reward?

Once you have received the email/SMS with your reward, you can go into the TNG eWallet app on your phone. Then:

Click on ‘+ Reload’ on the home screen.
Click on ‘eWallet Balance’ from the pop-up screen that appears below.
Click on ‘TNG eWallet Reload Pin’ at the bottom of the next screen.
Key in the TNG eWallet PIN sent to you in your reward email/SMS (also used for registration).
Click on ‘Reload Now’ to enjoy your reward!

Recent FAQ

What is Electronic Equipment Insurance?

Our Electronic Equipment Insurance provides coverage for your computers and other electronic equipment and it applies whether the items are at work or at rest or being dismantled for the purpose...

Do the rewards expire?

Yes, they do. Please refer to our email/SMS for the expiry date for...

Do I have to register my bank account details?

We strongly encourage you to register your bank account details to...