Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

​Will I have an NCD if this is the first time I am purchasing a vehicle?

If you are buying a vehicle for the first time, you will not have NCD on your motor policy for the first year on the road. If you have at least one claims free year, then, upon renewal of your motor insurance policy, you will be rewarded with a 25% NCD off your renewal premium.

Recent FAQ

How will the Liberalisation benefit me?

As a consumer, there is an expectation that there will be...

What is Radio & Cassette cover?

This covers the replacement of your radio or cassette in your...

Do I have to pay an excess if my car has been stolen?

Yes, you still do. But you will only need to pay your basic excess...