Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Will I have an NCD if this is the first time I am purchasing a vehicle?

If you are buying a vehicle for the first time, you will not have NCD on your motor policy for the first year on the road. If you have at least one claims free year, then, upon renewal of your motor insurance policy, you will be rewarded with a 25% NCD off your renewal premium.

Recent FAQ

What is Motorcycle Comprehensive Insurance?

Our Comprehensive Motorcycle Insurance covers the fire, theft, loss, and damages to your...

Why do different insurance companies have different premium rates? How is it calculated?

With liberalisation, there are no more fixed rates based on the model, age or capacity of your vehicle. Instead...

What services do Total Assist offer?

Total Assist will immediately connect you with a road assistance provider appointed by your insurer...