Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How do I know what is the sum insured for my property?

We have provided a Sum Insured calculator for you to determine this in your quotation on the POI2U app or website screen.

This calculator will give you an estimate of your property’s value based on various information provided such as address, building type and property square feet size.

Recent FAQ

Motor Claims – General

What is a No Claim Discount (NCD)?

A NCD is a reward scheme for policyholders who do not make any claims over the duration of the policy for the year...

What is Private Car Third Party Fire & Theft Insurance?

Our Third Party Fire & Theft Insurance protects you when you are responsible for the injury or...

How is my NCD forfeited?

If any claim is made (with exception to a Windscreen and No Fault Own Damage claim) on your motor...