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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

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Recent FAQ

Motor Claims – Own Damage (OD)

I want to arrange my own towing and repair at a friend’s workshop. How can I make a claim?

For private cars, claims will not cover repairs done at non-panel workshops. Your vehicle must be sent to one of our panel workshops or...

Why does my car premium amount go up each year?

Your premium considers the various factors included in the costs of fixing your car when you make a claim...

How will the Liberalisation benefit me?

As a consumer, there is an expectation that there will be...