Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Am I still entitled to the reward if my friends and family buy products through your counter directly?

No. You can only receive your reward if your friends and family purchase a Pacific & Orient Insurance Motor product online through your referral link. Purchases made through other means do not count.

Recent FAQ

Motor Claims – Own Damage (OD)

I want to arrange my own towing and repair at a friend’s workshop. How can I make a claim?

For private cars, claims will not cover repairs done at non-panel workshops. Your vehicle must be sent to one of our panel workshops or...

What is the difference between PrOmilej and a normal insurance plan?

PrOmilej offers all the benefits of our comprehensive plans for less. Based on how far you plan to drive...

Motor Claims – Third Party Property Damage (TPPD)

Can I claim for rental car expenses in a TPPD claim?

Yes, but it must be from a licensed car rental company. Please submit the receipt and...