Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Why should I choose to receive my payments through e-Payment?

It is simply much faster and entirely hassle-free! Payments to Maybank account holders happen on the same or following day, while it takes 3 to 7 working days for other banks.

Recent FAQ

When and how was the implementation Phased Liberalisation of the Motor Tariff?

The Phased Liberalisation of the motor tariff were implemented in a phased approach to...

Can I authorise payment to my employer’s bank account if I am a foreign worker and do not have a bank account?

Yes, you can. However, this is a private arrangement between yourself and your employer, and the insurance company...

Can I buy a PrOmilej policy without submitting a picture of my odometer?

No. You must submit a photo of your odometer reading via our mobile application or...