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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What supporting documents are needed if I choose e-Payment?

Your NRIC, passport, or other acceptable identification documents and bank account details through your bank statement, account passbook or a letter from your bank confirming your bank details will be needed. 

Recent FAQ

What is Marine Hull Insurance?

Our Marine Hull Insurance covers the loss or damage to vessels and ships due to both aquatic and...

What is Commercial Vehicle Third Party Insurance?

Our Third Party Insurance pays for the damage to third parties’ vehicle or property, when there is an accident, and...

I have unused mileage; can I downgrade my plan or receive a refund?

No, you cannot downgrade your plan. You will not receive a refund or be able to carry your unused mileage to a new plan either...