Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

I have unused mileage; can I downgrade my plan or receive a refund?

No, you cannot downgrade your plan. You will not receive a refund or be able to carry your unused mileage to a new plan either.

If you exceed the distance you’ve been given, don’t worry. An extra 500km...

For more information about Private Car coverage and benefits, click here...

Yes, you will. An email or letter will be sent to you once your claim has been approved and payment has been made...