Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

I have unused mileage; can I downgrade my plan or receive a refund?

No, you cannot downgrade your plan. You will not receive a refund or be able to carry your unused mileage to a new plan either.

Total Assist will immediately connect you with a road assistance provider appointed by your insurer...

You should insure your vehicle based on its current market value when you apply for...

It is simply much faster and entirely hassle-free! Payments to Maybank account holders happen on the same or following day...