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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is e-Payment?

e-Payment is a method of payment that allows insurers to make payments into your bank account electronically.

Recent FAQ

What type of policy do I need to join PrOrewards?

You only need to own a P&O motor insurance policy to join this program. This means any Private Car or...

Motor Claims – Own Damage (OD)

I want to arrange my own towing and repair at a friend’s workshop. How can I make a claim?

For private cars, claims will not cover repairs done at non-panel workshops. Your vehicle must be sent to one of our panel workshops or...

Is there an age limit for purchasing insurance?

Yes, there is. You must be 16 and above for motorcycles and 18 and above for...