Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Why do different insurance companies have different premium rates? How is it calculated?

With liberalisation, there are no more fixed rates based on the model, age or capacity of your vehicle. Instead, premiums are now charged based on the risk profile of the insured. As a result, premiums differ between companies.

Recent FAQ

What kind of engine breakdown is not covered under motorcycle towing services or minor roadside repair?

"Engine breakdown" means seizure of engine due to mechanical issues in the internal engine parts..

What is the Sum Insured?

The Sum Insured is the maximum amount a vehicle can be insured for according to its...

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

Who can make an Own Damage Not At Fault Claim?

All comprehensive private car policyholders can make this claim...