Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Are there any extra benefits that can be added to my motor policy?

Yes, we provide the following extra coverage:

Legal Liability to Passengers cover (L.L.P to Passengers).

Flood, Typhoon, Hurricane, Storm, Tempest, Volcanic Eruption and Earthquake cover.

Strike, Riot and Civil Commotion cover.

Windscreen, Windows, Sunroof and Tinted Film cover.

Radio & Cassette cover.

Trailer Attached to Private Car cover.

Legal Liability of Passengers for Negligent Acts (L.L.o.P).

No Claims Discount relief (NCD relief).

Credit Shortfall cover.

Recent FAQ

Motor Claims – Theft

What do I do if my vehicle is recovered?

If your vehicle has been recovered, do NOT take possession of your vehicle from any authority/party unless authorized by...

If I choose to make a claim directly with my insurer, will Total Assist be able to guide me?

Yes, our Total Assist call centre is ready to answer any questions on making a claim...

What is the difference between Comprehensive and Third Party Fire & Theft?

Our Comprehensive Insurance pays for the fire, theft, loss or damage to your car when there is an accident with a third parties’ vehicle or property. This includes protecting you when you are re...