Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Who should I contact if I have questions about the Motor Tariff?

If you have an enquires or want further clarification, you can contact the following hotlines:

Pacific & Orient Insurance at 1-800-88-2121.

Persatuan Insurans Am Malaysia (PIAM) at 03-2274-7399.

Malaysia Takaful Association (MTA) at 03-2031-8160.

If your claim has been denied, you are entitled to an explanation by your insurance company. Should you find grounds to appeal this decision...

You will have to bear a fraction of the repair charges if your vehicle is more than 5 years old and...

If you are at fault, the other party will make a claim against your insurance company...