Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Who should I contact if I have questions about the Motor Tariff?

If you have an enquires or want further clarification, you can contact the following hotlines:

Pacific & Orient Insurance at 1-800-88-2121.

Persatuan Insurans Am Malaysia (PIAM) at 03-2274-7399.

Malaysia Takaful Association (MTA) at 03-2031-8160.

Recent FAQ

How soon can I renew my insurance, and will I benefit from the next NCD level?

You can renew your insurance up to 60 days before it expires, and...

How can I purchase PrOmilej?

You can purchase the PrOmilej by using our mobile application...

I have previously made a claim from you and provided my bank details. Do I need to resubmit this every time I make a claim?

No, you don’t. However, you should update us if any changes have been made...