Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What should I look out for when purchasing motor insurance now?

You should focus on what the policy covers, excludes, and the insurer’s customer service standards. Check with different insurers, agents and takaful operators for the right kind of coverage for you.

Also ensure you do this before your current insurance policy expires. Your insurer should remind you of the expiry at least a month beforehand.

Recent FAQ

If I need an ambulance, can Total Assist help me?

Yes, we can. However, we recommend contacting MERS 999 if you are dealing with an emergency and...

How much can each of my contents be insured for?

There are 3 plans available for the PrOrumah Contents Plan. You can choose one from any of these plans to determine the overall insured sum of your items...

How do I submit my odometer reading if I make my purchase via the call centre?

To submit a reading via our mobile app...