Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What should I look out for when purchasing motor insurance now?

You should focus on what the policy covers, excludes, and the insurer’s customer service standards. Check with different insurers, agents and takaful operators for the right kind of coverage for you.

Also ensure you do this before your current insurance policy expires. Your insurer should remind you of the expiry at least a month beforehand.

Recent FAQ

Motor Claims – General

What will P&O Insurance do when they receive my claim?

We will acknowledge your claim and liaise with the relevant parties i.e. you/your driver, adjuster and the police on the investigation. Our contact details...

If I choose to make a claim directly with my insurer, will Total Assist be able to guide me?

Yes, our Total Assist call centre is ready to answer any questions on making a claim...

What is Trailer Attached to Private Car cover?

This covers the repair costs of your trailer from damages...