Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is the difference between PrOmilej and a normal insurance plan?

PrOmilej offers all the benefits of our comprehensive plans for less. Based on how far you plan to drive, PrOmilej provides savings to keep both you and your wallet secure.

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our PrOmilej policy.

Recent FAQ

Why should I choose to receive my payments through e-Payment?

It is simply much faster and entirely hassle-free! Payments to Maybank account holders happen on the same or following day...

Can I get multiple rewards from the same person?

Yes, they use your unique referral link to purchase Pacific & Orient insurance for multiple vehicles, you can...

Document Checklist

What should I do if my claim is rejected?

If your claim has been denied, you are entitled to an explanation by your insurance company. Should you find grounds to appeal this decision...