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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Goods in Transit Insurance?

Our Goods in Transit Insurance covers any loss or damage of to your property when in, on or being loaded and unloaded from a vehicle or temporary storage.

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our Goods in Transit policy.

Recent FAQ

What is e-Payment?

e-Payment is a method of payment that allows insurers to...

How do I know what is the sum insured for my property?

We have provided a Sum Insured calculator for you to determine this in your quotation on the POI2U app or website screen...

Can I cancel my PrOtravel Single Trip policy?

No cancellations are allowed for the single trip policy...