Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is Fire Company Insurance?

Our Fire Insurance covers the loss or damage to your building or property when damaged by fire, lightning, or domestic explosions.

Coverage descriptions are brief and subject to the terms, conditions, limitations and exclusions. Click here for more information on our Fire Company policy.

Recent FAQ

Motor Claims – Own Damage Not At Fault (ODN /OD-KFK)

Who can make an Own Damage Not At Fault Claim?

All comprehensive private car policyholders can make this claim...

How do I download the POI2U mobile application?

For iPhone users, please click here to download it from the App store...

How do I submit my odometer reading if I make my purchase via the call centre?

To submit a reading via our mobile app...