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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

How is my Motor Insurance premium calculated?

Insurance premiums are based on risk characteristics. The higher the potential risk, the higher the premium and vice-versa. This is then followed by type, make, and model of the vehicle, considering the driver’s age, vehicle’s age and so on. Insurance premiums charged must also be sustainable for the insurer to pay their claims.

Recent FAQ

Can I check the rewards I have redeemed?

You can view this on your Home screen after you have logged in...

What are the rewards you offer?

Currently, we are giving out TnG e-wallet rebates. The table below lists the reward amount ...

Can I cancel my PrOtravel Single Trip policy?

No cancellations are allowed for the single trip policy...