Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What are the rewards you offer?

Currently, we are giving out TnG e-wallet rebates. The table below lists the reward amount for each successful motor policy purchase.   

Insurance Product Touch ‘n Go eWallet credit
PrOmilej & Private Car Comprehensive RM50
Motorcycle Comprehensive RM20

Recent FAQ

Motor Claims – Third Party Property Damage (TPPD)

What happens in a Third Party Property Damage Claim?

If you are at fault, the other party will make a claim against your insurance company...

Motor Claims – Own Damage (OD)

What should I do if I am involved in an accident?

Stay calm and lodge a police report within 24 hours, as is required by law. Then, you may call our hotline (1-800-88-2121) for further...

How do I redeem my reward?

Once you have received the email/SMS containing your reward, go to the TNG eWallet app on your phone. Then ...