Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

What will P&O Insurance do when they receive my claim?

We will acknowledge your claim and liaise with the relevant parties i.e. you/your driver, adjuster and the police on the investigation. Our contact details are available on our letter of request or acknowledgement for you to follow the progress of your claim. Our aim is to settle your claim as quickly and fairly as possible. However, delays may occur where we need to contact you for additional information, or where a claim is more complicated.

If you need to check on the progress of your claim do not hesitate to contact us at 1-800-88-2121.

Recent FAQ

What business insurance does P&O Insurance offer?

P&O Insurance provides coverage through different products...

Motor Claims – Own Damage (OD)

What will I incur when making an Own Damage claim under my comprehensive policy?

You will have to bear a fraction of the repair charges if your vehicle is more than 5 years old and...

I would like to transfer the NCD from my P&O Insurance motor insurance to another insurance policy. How can I do this?

Please call our hotline at 1-800-88-2121 for any assistance...