Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – General

If I add a Private Hire Car endorsement to my Private Car policy, am I entitled to a refund if I cancel this endorsement?

You are entitled to a refund of the premium upon cancellation of your Private Hire Car endorsement on a pro-rata basis if there has been no prior claim beforehand.

Recent FAQ

Can I check the rewards I have redeemed?

You can view this on your Home screen after you have logged in...

What is Legal Liability of Passengers for Negligent Acts (L.L.o.P) cover?

This protects you against a third-party claim for damages from the negligence...

What if I cannot afford to pay the excess?

If you are unable to pay the excess, your insurer may refuse your claim or...