Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is PrOrewards?

PrOrewards is a program where you can win different rewards by successfully referring someone else to buy or renew a Pacific & Orient Insurance Motor Product. Currently, this program is running over a 6-month period, starting from 20th June 2021. Due to the popularity and positive feedback on PrOrewards, this program has been extended by another 6 months to 30 June 2022.  

Recent FAQ

What will happen to funds that cannot be credited into my account?

If funds cannot be credited into your bank account due to an error in the information you have provided...

Can I change my bank account details?

Yes, you can. Submit the relevant form with the required supporting documents...

Are there any additional fees and charges that I have to pay?

Yes, you will be charged a stamp duty of RM10 and the standard Sales & Service Tax (SST) of 6% on your premium...