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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is PrOrewards?

PrOrewards is a program where you can win different rewards by successfully referring someone else to buy or renew a Pacific & Orient Insurance Motor Product. Currently, this program is running over a 6-month period, starting from 20th June 2021. Due to the popularity and positive feedback on PrOrewards, this program has been extended by another 6 months to 30 June 2022.  

Recent FAQ

​Will I have an NCD if this is the first time I am purchasing a vehicle?

If you are buying a vehicle for the first time, you will not have NCD on your motor policy for the first year on the road...

Will I be notified when the insurance company has made a payment?

Yes, you will. An email or letter will be sent to you once your claim has been approved and payment has been made...

Do I need to install a device in my car in order to track my mileage?

There will not be any device installed on your vehicle to track on your mileage...