Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What happens to my payment if I pass away before the insurer has paid my claim’s proceeds and my bank accounts have been frozen?

All payment due to a policyholder will go to the administrators of their estate and named beneficiaries in the event of their death.

A theft claim may take around 6 or more months to process depending on the complexity of the investigation...

Through our mobile app...

Once cover has started, you can top up to the next level of mileage...