Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What happens to my payment if I pass away before the insurer has paid my claim’s proceeds and my bank accounts have been frozen?

All payment due to a policyholder will go to the administrators of their estate and named beneficiaries in the event of their death.

The eligibility criteria to join Buy Online & Get Rewarded is ...

Yes, you still do. But you will only need to pay your basic excess...

If you exceed the distance you’ve been given, don’t worry. An extra 500km...