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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What happens to my payment if I pass away before the insurer has paid my claim’s proceeds and my bank accounts have been frozen?

All payment due to a policyholder will go to the administrators of their estate and named beneficiaries in the event of their death. 

Recent FAQ

Can I change my chosen mileage cover range?

Once cover has started, you can top up to the next level of mileage...

If I am a safe/good driver without any traffic summons and reported accidents, will my premium be lowered?

Yes. Driving behaviour and driving experience is considered in risk...

What value should my vehicle be insured at?

You should insure your vehicle based on its current market value when you apply for...