Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Can I authorise payment to my employer’s bank account if I am a foreign worker and do not have a bank account?

Yes, you can. However, this is a private arrangement between yourself and your employer, and the insurance company will not be liable if it is not paid out.

You can also request a cash cheque for the claim amount. It is advised that you open a bank account regardless. 

Recent FAQ

What if I still cannot log into my account?

Please contact our customer service at 1-800-88-2121. We are available...

What is Personal Accident (PA 10 PLUS) Insurance?

Our Personal Accident (PA 10 Plus) covers you in the event of disablement and death by violent, accidental, or external means...

How can I purchase PrOrumah?

You can purchase PrOrumah by using our mobile application (POI2U), visiting our...