Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What is a risk profile? Who determines a risk profile?

A risk profile is an analysis of whether a pool of consumers present a high or low risk, based on factors such as their driving habits, claims history and more. Insurance companies identify these and then create policies for customers based on this information.

Recent FAQ

What is Grace Mileage?

Additional 500km is provided to you if you exceed your allocated mileage before the end of your policy period...

What is Boiler and Pressure Vessel Insurance?

Our Boiler and Pressure Vessel Insurance provides cover against the explosion of any insured...

Motor Claims – Own Damage (OD)

What will I incur when making an Own Damage claim under my comprehensive policy?

You will have to bear a fraction of the repair charges if your vehicle is more than 5 years old and...