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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

What if I still cannot log into my account?

Please contact our customer service at 1-800-88-2121. We are available Monday to Friday, between 8:45am to 5:30pm. 

Recent FAQ

What do I do if I want to cancel my motor policy?

Usually, you can cancel your policy by phone, but please ask for confirmation and written notice to prevent...

What is the eligibility criteria to receive a Buy Online & Get Rewarded?

The eligibility criteria to join Buy Online & Get Rewarded is ...

Can I change my chosen mileage cover range?

Once cover has started, you can top up to the next level of mileage...