Total Assist: 1-800-88-2121

Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Is there anything that will not be covered under this policy?

Yes, there are a few. The major exclusions are:

  • War, civil war and any act of terrorism.
  • Radioactive and nuclear energy risks.
  • Date recognition.
  • Property damage to data or software.

Please note that this is not the full list of exclusions. Please refer to the policy contract for full terms and conditions.

Recent FAQ

What information is sent to the Department of Road Transport (JPJ) during verification of my policy renewal?

The engine and chassis number of the vehicle being insured...

Do the rewards expire?

Yes, they do. Please refer to our email/SMS for the ...

How much do I have to pay?

What you pay for your PrOrumah insurance policy depends on the type of building and...