Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Third Party Property Damage (TPPD)

What happens in a Third Party Property Damage Claim?

If you are at fault, the other party will make a claim against your insurance company. If the other party is at fault, you can make a claim against his/her insurance company.

If you are not at fault and wish to claim against the other party, you should file a police report within 24 hours. Then, send your car for repairs and file a claim against the other insurance company. You will have to pay for the cost of repair in advance and make a third party property damage claim after.

Recent FAQ

What kind of engine breakdown is not covered under motorcycle towing services or minor roadside repair?

"Engine breakdown" means seizure of engine due to mechanical issues in the internal engine parts..

What value should my vehicle be insured at?

You should insure your vehicle based on its current market value when you apply for...

Motor Claims – Theft

What do I do if my vehicle is recovered?

If your vehicle has been recovered, do NOT take possession of your vehicle from any authority/party unless authorized by...