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Frequently Asked Questions

We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.

Motor Claims – Third Party Property Damage (TPPD)

What happens in a Third Party Property Damage Claim?

If you are at fault, the other party will make a claim against your insurance company. If the other party is at fault, you can make a claim against his/her insurance company.

If you are not at fault and wish to claim against the other party, you should file a police report within 24 hours. Then, send your car for repairs and file a claim against the other insurance company. You will have to pay for the cost of repair in advance and make a third party property damage claim after.

Recent FAQ

How can I contact the tow service from P&O Insurance?

Just give us a call (and select the 9th option - Towing, Breakdown or Accident Total Assist), our call centre service will...

Apart from my friends and family, can I use my referral code for myself?

Yes, if you own more than one vehicle, you can...

Why does my car premium amount go up each year?

Your premium considers the various factors included in the costs of fixing your car when you make a claim...